Movement

DET UFO Rubber Keychain

Generally, the shipping process takes 2-4 days. Along with the shipping confirmation, we provide you with a tracking number that you can use to track the status of the shipment on the carrier's website.

Expediting the shipping process doesn't always guarantee your shipment will go out same day. If you are trying to receive your package on a specific date please contact our store (313) 800-5124 or support@detroithustlesharder.com during business hours to insure we have your product in-stock and that it will ship out same day.

If, for whatever reason, you are not 100% satisfied with your purchase, you can return or exchange your order within 30 days after the item(s) are received.

Exchanges

If you’d like to exchange an item, please contact us at support@detroithustlesharder.com or give us a call during business hours at (313) 800-5124 for assistance with processing your exchange. Or feel free to stop into our Flagship store with the packing list/order number and the item(s) you’d like to exchange. 

• You can exchange your purchase up to 30 days after your item(s) are received.
• We will provide you with a pre-paid shipping label to get the original item back to us.
• Use the provided sheet to explain the reason for exchange and what item(s) you would like to receive in exchange.
• Products must be in the state you received them.
• Once your item(s) are received and inspected by the fulfillment center, your exchange will be processed and the new items will be shipped out. 
• You will receive a confirmation email from us with the new ETA and tracking number.

Returns 

For returns, please contact us via email at  support@detroithustlesharder.com or give us a call during business hours at (313) 800-5124 for assistance with processing your return. Or feel free to stop in our Flagship store with the packing list/order number and the items you’d like to return.

• Customers are responsible for all return shipping charges.
• Products must be in the state you received them.
• All sale items are final.
• Please ship return items back to the following address:

• Once your item(s) are received and inspected by the fulfillment center, a refund will automatically be applied to the original method of payment within 2-5 business days or store credit can also be applied via gift card. 

If you have any questions regarding our Return & Exchange Policies, please contact us at support@detroithustlesharder.com or call us at (313) 800-5124.